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  1. Xe Help Centre
  2. Personal
  3. Your Xe account
  4. Managing your account

Managing your account

  • Understanding your data rights: what you can request and how
  • Why was I contacted regarding unclaimed funds?
  • A guide to the Xe app update
  • I want to update my email address
  • I want to update my phone number
  • I want to change my home address
  • I want to change my password
  • I’ve forgotten my password 
  • How do I change the language in my Xe account?
  • Why has the region my account is registered to changed?
  • What are push notifications and how do I turn them on?
  • Can I leave money in my account?
  • How do I unsubscribe from Xe's marketing emails?
  • I’m having trouble logging in
  • I'm seeing a blank screen when I log in, what can I do?
  • How to unblock an email address or add it to the 'safe sender' list in your BT Internet email account
  • I'm having trouble accessing the Xe website
  • Is Xe available on my device?
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