Xe Help Centre
Would you rather speak to us?
Get in touch now
Categories
-
Sending money How do I send money with Xe? What are the fees for sending money? How do I complete verification?
-
Tracking your transfer Track your transfer How long do transfers take? Why is there a transfer delay?
-
Ways to pay Which payment methods can I use? Where can I find your bank details? How do I add a new payment method?
-
Your Xe account How do I create an account? Can I send money from the country I live in? Why was my account restricted or closed?
-
Changes, cancellations and refunds How do I cancel my money transfer? How long do refunds take? Making changes to your money transfer
-
Important information Terms and policies Information about fraud How to make a complaint
Can't find the answer you're looking for?
Connect with our team!
Chat with us
The quickest way to get in touch. Connect with our team in seconds. We can support you in more than 100 languages. Sign in to use this service.
Give us a call
Speak with our team on the phone. Available in English
Personal accounts
+44 1753 441844
Business accounts
+44 1753 441801
Enterprise solutions (API)
+1 416-214-5606
Personal accounts
+61 2 8270 4500
Business accounts
+61 2 9069 3330
Personal accounts
+33 1 85 65 46
03
Business accounts
+44 1753 441801
Personal accounts
+31 20 808 0367
Business accounts
+44 1753 441801
Personal accounts
+64 9 306 3700
Business accounts
+64 9 940 4580
Personal accounts
+1 416-642-6590
Business accounts
+1 877-888-0261
Enterprise solutions (API)
+1 416-214-5606
Personal accounts
+49 30
166356011
Business accounts
+44 1753 441801
Personal accounts
+1 877-932-6640
Business accounts
+1 877-888-0261
Enterprise solutions (API)
+1 416-214-5606
Personal accounts
+34 917 69 78 58
Business accounts
+44 1753 441801