Your phone number is part of your Xe profile and there may be a time when you wish to change the number you use for this.
It’s easy to make this change in the app or on our website and can be done in a matter of minutes.
I want to change my number using the app
Follow these steps to change your phone number if you're using the app:
Click the Profile icon and then select View Profile to access your details.
You’ll see an option for Your mobile number and clicking the pencil icon will present you with the option to update your phone number.
Please select the appropriate country code and then add your number.
Hit save to finish and you're all set.
I want to change my number using the website
Follow these steps to change your phone number if you're using the website:
- Find the option to change your contact details by heading to My Account and then the Contact Details page.
- You can make your changes there by clicking Edit Phone.
- You can provide a landline or mobile number and choose which one is your primary point of contact.
- Hit save to make the change and you're all set.