Personal

About us

• I need to phone, email or message you - how do I contact Xe?
• What do WorldFirst customers need to know about joining Xe?
• Xe's refer a friend scheme
• Xe and Euronet Worldwide

Sending money

• How do I send my first transfer? 
• How much money can I send?
• What do I need to know about verification?
• How to send US Dollars (USD) to someone with a USD bank account in Canada
• How can I set up a regular payment?
• Sending large amounts

Paying for a transfer

• Can I pay for my transfer in instalments?
• Can I send money from a joint bank account?
• Can I send money from someone else's bank account? 

Tracking my transfer

• Have you received my money? 
• When will my money arrive?
• My recipient claims they haven’t received the money 
• Where's my money? 
• How to receive a money transfer

Changing or cancelling my transfer

• I want to cancel my money transfer
• Can I make changes to my money transfer?

My account

• What is 2-Factor Authentication (2FA) and how does it work? 
• How do I change the language of the app?
• I’m having trouble logging in
• I'm having trouble accessing the Xe website
• Can I view a list of my previous transactions? 

Xe for Business

• How do I register for a business account?

Currency tools

• Xe Currency Converter
• Xe Rate Alerts
• Xe Currency Data API
• Currency Charts
• White label services

Terms and policies