We can serve you more quickly and easily when we hold up-to-date information for you in our records.
That's why we make it as simple as we can to update your details, including your home address, using the Xe app.
|Please note: this article is for consumers only. If you are a corporate client, please phone us to change your address.|
Follow these steps to change your address:
- Open the Xe app on your mobile phone
- Click the Person Icon, located in the top-left of the screen
- Then proceed to Sign In and follow the 2-Factor Authentication stages to do this
- You'll be redirected to the previous page, where you should see your name at the top of the screen
- Click View Profile and then find Your Address
- From here, you can click the Pencil Icon to edit your address
- Once you've entered your new details, click Save at the bottom of the page
- You should see a pop-up on your page confirming the change, and you'll also receive an email or push notification to confirm your new details
We no longer support change of address via the website.
We recommend using the Xe app for the simplest way to change your details. Click the relevant app store below to download it to your device: