If you're finding it difficult to access the Xe website, don't worry, there's a few simple checks we can carry out to try and find out what the problem is.
First, try accessing the website from another computer or a mobile device such as your phone. You should also attempt to gain access through a different browser.
Our website works best on Google Chrome, so we'd recommending downloading and trying this browser if you're not already doing so.
Not a browser issue? If you’re still having trouble visiting the Xe website, then there’s either an issue with your network or the website itself.
Check your network connection and router to ensure you have access to the internet. If you’re connected but still can’t view the Xe website, there's likely to be a technical issue and our engineers will be working to resolve the problem. Please try again later.
Can't access the website - why not download our app?
We recommend using the Xe app to transfer your money. If the website isn't working for you, then now's the perfect time to try our app experience.
Our app is packed with features, including the ability to:
- Transfer money in nearly 100 currencies to over 130 countries
- Monitor up to 10 currencies of your choice
- Find historical charts for any currency pair in the world
- Customise your currency list
- Set rate alerts and receive notifications
- Track a money transfer