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  1. Xe Help Centre
  2. Personal
  3. Sending money
  4. Sending money - the basics

Sending money - the basics

  • How do I set up my first transfer?
  • Sending large amounts
  • Specialist support for GPay transfers
  • What is Plaid and how do they handle my data?
  • Verifying your bank account with Plaid
  • What do the transfer statuses mean?
  • How do I add For Further Credit (FFC) information to my transfer?
  • What is the GPI Tracker?
  • What is a Pacs.008?
  • I'm the recipient of a transfer, can you help me?
  • My bank converted my money without my permission
  • Paying your Australian Taxation Office (ATO) bill using Xe
  • Do I need to pay tax on my transfer?
  • Where can I find my contract number?
  • How can I set up a regular payment?
  • How do I send a specific amount in another currency?
  • How do I add a recipient to an existing transfer?
  • How to receive an international money transfer to your bank account
  • How to find your contract note on the app or website
  • What is a BIC / SWIFT code and where can I find mine?
  • What is an IBAN number?
  • How do I repeat or resend a transfer?
  • Why couldn't my transfer be completed?
  • The IBAN number I entered wasn't recognised
  • I don't see the recipient I want when I try to send them money
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