Xe Help Centre
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Categories
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Sending money How do I send money with Xe? What are the fees for sending money? How do I complete verification?
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Tracking your transfer Track your transfer How long do transfers take? Why is there a transfer delay?
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Ways to pay Which payment methods can I use? Where can I find your bank details? How do I add a new payment method?
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Your Xe account How do I create an account? Can I send money from the country I live in? Why was my account restricted or closed?
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Changes, cancellations and refunds How do I cancel my money transfer? How long do refunds take? Making changes to your money transfer
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Important information Terms and policies Information about fraud How to make a complaint
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Help with our eSim product Where can I use the eSim? Is my device compatible? My eSim isn't working
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Available in English
Personal accounts
+44 1753 441844
Business accounts
+44 1753 441801
Enterprise solutions (API)
+1 416-214-5606
Personal accounts
+1 416-642-6590
Business accounts
+1 877-888-0261
Enterprise solutions (API)
+1 416-214-5606
Personal accounts
+1 877-932-6640
Business accounts
+1 877-888-0261
Enterprise solutions (API)
+1 416-214-5606