Forgotten your password?
Not a problem, this is a simple one to fix, just follow these steps if you're using the app or website:
- Head to the sign in screen and click the Forgot your password link.
- Enter the email address you use to log in to your Xe account and we’ll send you a code to verify your identity.
- Go to your email inbox and check for an email from us with your code. If it’s not there, try refreshing your inbox or looking in your spam or junk folder.
- Return to Xe and enter the code in the box as prompted to activate the password reset function.
- Create a new password and you’re all set.
Problems logging in? We'll get you up and running in no time. Read our guide to log in issues here to find out more.