We protect you in two ways: security controls that watch for suspicious activity, and content like this that helps you spot scams yourself. Here's what we do on our side.

Identity verification

We verify your identity and documents so we can confirm your account is really being used by you.

Transfer monitoring

We monitor transfers for patterns and behaviour that don't look right. If something needs a closer look, we may ask you for more information — that's part of keeping your money safe, not a sign that anything's wrong.

Investigating suspicious activity

If we spot activity that looks suspicious, our specialist team reviews it to work out whether anything further is needed.

Security education

We publish fraud and security content like this to help you recognise scams before they cost you anything. Awareness is one of the most effective defences there is.

What we can't do

No fraud-prevention system catches everything. However careful we are, you're always the best judge of whether a recipient, an opportunity, or a payment request is genuine — verify independently before you send money.

Think you may have been targeted? Contact us here.