Sometimes we need to request documents from you as part of our verification process. This means we'll need a document to prove where the money for your transfer came from, also known as your source of funds, in order to comply with anti-money laundering regulations.
These documents need to show your full name, the total amount (which should cover the amount you’re sending), and the date you received the money. This isn’t an exhaustive list but it should act as a guide for the type of documents we accept.
Please note: Bank statements can help us verify where your money came from, but they’re usually not enough on their own. It’s best to provide as many of the documents we’ve listed as you can. |
In this article, we include accepted documents for:
Salary, wages, bonus, commission, savings from employment
If your money comes from your salary, we might ask to see documents that show:
- Your role
- Your annual salary
- Your employer’s name
- Your employer’s address
- The dates you were employed
- The dates you received salary payments
Here are some examples of documents you could use:
- Bank statements showing an income from the same source for 3 consecutive months
- Payslips
- A contract of employment
- Confirmation of your salary from your employer
- Copy of financial accounts, if self-employed
- IRD statement
- External sources (websites, social media)
- Tax returns
- A letter from an accountant
Property sale
If your money comes from selling a property, we might ask to see documents that show:
- The date you received the money
- The amount you received
- Signatures of the parties involved
- The address of the property
- A description of the property
- The length of time you owned it for
Here are some examples of documents you could use:
- A signed letter from a lawyer
- A signed letter from a real estate agent
- The signed sale contract
Property ownership
If your money comes from owning a property, some examples of documents you could use are:
- The sale and purchase agreement
- A copy of the property ownership database
- A signed letter from a solicitor
Investments
If your money comes from investments, we might ask to see documents that show:
- The date you received the money
- The amount you received
- The type of investments you made
Here are some examples of documents you could use:
- Investment statements
- A bank statement showing the investment payment
- A letter from an accountant or financial adviser
Business income or corporate investments
If the money you’re sending comes from investments, we might ask to see documents that show:
- The date your business received the money
- The amount received
- The type of investments
- Names of the parties involved
- Signatures of the parties involved
Here are some examples of documents you could use:
- Audited financial statements
- A business plan for a start-up
- Your contract (for a sole trader or SME start-up)
- External sources (websites or social media)
- Your company's website to confirm shareholding or directorships
Inheritance
If your money comes from inheritance, we might ask to see documents that show:
- The date you received the money
- The amount you received
- The name of the person who made the will
- The signature of the person who made the will
- Your relationship with the person who made the will
Here are some examples of documents you could use:
- A letter from the executor of the estate
- Proof of payment from a lawyer's Trust account
- A certified copy of grant of probate of the will, detailing the value of the estate
- A letter from a lawyer
- A letter from the Trustees of the estate
Loan
If your money comes from a loan, we might ask to see documents that show:
- The amount you borrowed
- The date you received the money
- The name of the lender
- The address of the lender
- The purpose of the loan
Here are some examples of documents you could use:
- A loan statement of agreement
- A letter from loan provider
- A recent loan account statement
Maturing investments or Policy Claim
If your money comes from maturing investments or a policy claim, some examples of documents you could use are:
- A chargeable event certificate
- A letter from the previous investment company regarding your policy claim
Company sale
If your money comes from a company sale, some examples of documents you could use are:
- A signed letter from a lawyer
- A signed letter from a regulated accountant
- A copy of contract of sale and bank statement showing funds into bank account
- Copies of media coverage as supporting evidence
Sale of shares and other investments
If your money comes from selling shares or other investments, some examples of documents you could use are:
- Your investment or savings certificate
- A contract note
- A statement or letter of confirmation from the relevant investments company
- A signed letter detailing funds from a regulated accountant
Insurance claim or payout
If your money comes from an insurance claim or payout, some examples of documents you could use are:
- A letter from the payer
- A bank statement showing the insurance payment
Redundancy payment
If your money comes from being made redundant, some examples of documents you could use are:
- A letter from the payer
- Your bank statement showing the redundancy payment
- A tax return
Compensation payment
If your money comes from compensation, some examples of documents you could use are:
- A letter from payer
- A bank statement showing the compensation payment
Sale of assets
If your money comes from selling assets, some examples of documents you could use are:
- The sale agreement
- An external listing from a website
- A copy of the property ownership database
Government income
If your money comes from a government income, some examples of documents you could use are:
- A letter from a Government agency (e.g. a Benefits letter)
- Evidence from your bank account showing receipt of payment
Rental income
If your money comes from rental income, some examples of documents you could use are:
- The rental agreement
- Property ownership documents
- Financial statements
- Your tax returns
- A letter from an accountant
Gift
If your money was gifted to you, some examples of documents you could use are:
- Signed confirmation from the donor
- The deed of the gift
- A letter from the donor confirming details of gift
Lottery, gambling or casino winnings
If your money comes from winning the lottery or gambling, some examples of documents you could use are:
- The prize confirmation (e.g. letter from Lotteries Commission)
- Evidence that the payment has come from winnings (e.g. payment into account from TAB or Lotteries Commission)
- A cheque marked 'winnings'
- Your bank statement showing the funds deposited by a named company
- Copies of media coverage as supporting evidence
Other funds
If you got the money another way, we might ask to see documents that show:
- The date you received the money
- The amount you received
- The reason you received it
Here are some examples of documents you could use:
- A signed letter detailing funds from a regulated accountant
- Any appropriate supporting documentation showing the payment