We offer various packages to suit different business needs.
In this article, we'll cover:
- How do I sign up?
- What is the difference between “Daily” and “Live” packages?
- How do you count the number of requests and what happens if I exceed my limit?
- What methods of payment do you support?
- Can I pay monthly or quarterly instead of annually?
- Account and subscription management
How do I sign up?
What is the difference between “Daily” and “Live” packages?
The Daily frequency package allows you to obtain exchange rates based on a specific time of day. The rates returned in your API requests will be for the time you specify in your account setup.
For example, if your preferred daily lock-in time is 3:00pm America/New York (EST) then all rates returned to you in your API requests will be 3:00pm EST.
The Live frequency package returns refreshed rates as of the last 60 seconds with any request you make to the API.
How do you count the number of requests and what happens if I exceed my limit?
Each rate returned from the API counts towards your monthly package limit. For example, converting from CAD to EUR, GBP and USD would count as three requests towards your monthly package limit.
When you're nearing your package limit for the current month, the API will send you an email alert. Emails will be sent once you’ve reached 75%, 90% and 100% of your monthly package allowance.
When you’ve reached your maximum 100% you'll receive an error alert and no rates will be returned.
What methods of payment do you support?
Our primary method of payment is by Credit or Debit Card. For amounts over $1200, we also allow payment by wire transfer.
Can I pay monthly or quarterly instead of annually?
It is possible, in certain circumstances, to pay monthly or quarterly instead of annually provided there's a clear justification for the exception.
Monthly or quarterly payments might be slightly higher than 1/12 or 1/4 of the annual payment due to the extra costs they incur.
Account and subscription management
To change your account details or your designated contacts, or to upgrade to another plan, please get in contact with our support team using the "Still need help?" button below.