Accessible services matter

People use financial services in different ways. You might need an alternative way to communicate, information in an accessible format, or extra support because of a disability, a long-term condition, or another accessibility need.

We're committed to making our services as accessible as we can.

Accessibility needs vary

This can include:

• Visual impairments
• Hearing impairments
• Mobility limitations
• Cognitive challenges
• Neurodiversity
• Temporary injuries
• Communication difficulties

There's no single approach that works for everyone, so we tailor support to what works for you.

Tell us what works for you

If a particular communication method or adjustment would help, let us know. Once we understand what you need, we can put the right support in place.

For more on how we approach accessibility, see Xe's Accessibility Statement.

Key takeaway

Accessibility means you can access our services in the way that works for you.