Please follow the steps below to delete a recipient from your account, depending on whether you're using the new version or previous version of our site.
Customers using the new version of our website:
- Log in to your Xe account
- From the sidebar, choose Recipients
- Click on the three vertical dots next to the recipient you want to remove
- Click Delete
- Confirm that you want to delete the recipient
Customers using the previous version of our website:
- In your Xe account, choose the Recipients tab
- Click on the recipient you want to remove, followed by View/edit Recipient
- Click Delete Recipient
Please contact us to remove a recipient from an open transfer. Deleting a recipient from your account won’t remove them from any existing transfers. |