If you see any of the messages below, please exclude a payment line from the contract, or cancel the contract and create a new one with the updated amount.

• The amount is below the minimum amount required.
• The amount is above the maximum amount.
• This amount exceeds the limit for this currency.

To exclude a payment:

1. Select the payment line you want to exclude
2. Click Exclude
3. Confirm that you want to exclude the selected payments from the contract
4. The quote will automatically refresh and, if there are no further payment issues, you will be able to Approve the contract

To cancel and recreate the contract:

1. Select the payment that you want to cancel
2. Click Cancel
3. Confirm that you want to cancel the payment
4. Return to the payment journal line, fix the errors and recreate the contract

If you still need help, you can contact us by clicking Contact Xe on the error screen, or Xe Payments followed by Contact Xe on the menu.