We’ve got teams across the globe who are ready to help you.
Most of our customers find the answers they need using the articles in our Help Centre – but we’re on hand to assist if you need us.
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Please sign in using the button at the bottom of this article and you’ll be offered the quickest ways to contact us. We can help you more efficiently if we know who you are. |
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Live chat
The quickest way for us to help you is via our live chat feature.
Sign in and click the Chat with us button and we'll connect you to our team as soon as the next available agent is free.
You'll just need to provide us with your name, email address and as much detail as possible about your request before clicking Start chat to begin the conversation.
| Please note: We're building out Live Chat and operating hours will be limited while we roll out this service globally. When our team isn't available to chat, you can send us a message instead. |
Message us
When our team isn't available to chat, you'll have the option to send us a message using our online request form.
Sign in and select the Message Us button below this article and we’ll start solving your problem while you carry on with your day.
You’ll just need to provide us with your email address, phone number, why you’re contacting us and some information about the issue you’ve been having.
Please include us with as much detail as possible to help us answer your query as quickly as we can. You can add attachments if you’ve got screenshots or documents that are relevant to your request.
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| United States | Continental Exchange Solutions, Inc. doing business as Xe is registered in Kansas with a registered office at 7001 Village Drive, Suite 200, Buena Park, California 90621 (registered company number: 2492700). |
| Canada | HiFX Canada Inc, trading as Xe is registered in Canada with a registered office at 1200 - 80 Richmond Street West, Toronto, ON M5H 2A4, Canada (registered company number: 797930120RC0001). |
| United Kingdom | HiFX Europe Limited, trading as Xe is registered in England and Wales with registered office at Maxis 1, Western Road, Bracknell, Berkshire, RG12 1RT, United Kingdom (registered company number: 3517451). |
| Europe | XE Europe B.V. is registered in the Netherlands with a registered office at Rozengracht 12-1, 1016 NB Amsterdam, the Netherlands (registered company number: 72587873). |
| Australia & New Zealand | HiFX Limited, trading as Xe is registered in New Zealand with a registered office at Level 4, NZ Invest House, 32 Mahuhu Cresent, Auckland, 1010, New Zealand (registered company number: 1121503). |