We’ve got teams across the globe who are ready to help you.
Most of our customers find the answers they need using the articles in our Help Centre – but we’re on hand to assist if you need us.
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Please sign in using the button at the bottom of this article and you’ll be offered the quickest ways to contact us. We can help you more efficiently if we know who you are. |
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Live chat
The quickest way for us to help you is via our live chat feature.
Sign in and click the Chat with us button.
Please provide us with your name, email address and as much detail as possible about your request before clicking Start chat to begin the conversation.
When available you'll be connected to our virtual assistant, Lexi, who can help answer questions about the status of your transfer, requests to cancel and much more.
If you have a question that Lexi can't answer, or if Lexi isn't operating at the time you start your chat, you'll be connected to a member of our team as soon as the next available representative is free.
Operating hours
Monday to Friday: 24 hours a day
Saturday: Closed
Sunday: Open from 8pm (GMT)
Post
| United States | Continental Exchange Solutions, Inc. doing business as Xe is registered in Kansas with a registered office at 7001 Village Drive, Suite 200, Buena Park, California 90621 (registered company number: 2492700). |
| Canada | HiFX Canada Inc, trading as Xe is registered in Canada with a registered office at 1200 - 80 Richmond Street West, Toronto, ON M5H 2A4, Canada (registered company number: 797930120RC0001). |
| United Kingdom | HiFX Europe Limited, trading as Xe is registered in England and Wales with registered office at Maxis 1, Western Road, Bracknell, Berkshire, RG12 1RT, United Kingdom (registered company number: 3517451). |
| Europe | XE Europe B.V. is registered in the Netherlands with a registered office at Rozengracht 12-1, 1016 NB Amsterdam, the Netherlands (registered company number: 72587873). |
| Australia & New Zealand | HiFX Limited, trading as Xe is registered in New Zealand with a registered office at Level 4, NZ Invest House, 32 Mahuhu Cresent, Auckland, 1010, New Zealand (registered company number: 1121503). |