Keeping your business account safe and secure is important to us. Passwords are just one way we protect you and your money when using Xe.
We understand that you may wish to change your password from time to time. Perhaps you're worried your password has been compromised, or you're simply finding it hard to remember your current password.
Xe passwords must contain:
- At least 8 characters
- At least 1 lowercase letter
- At least 1 capital letter
- At least 1 non-alphabetical character
Follow the instructions below to change your business account password in the app or on our website:
- Log in to our secure website using your existing credentials.
- Under the My Account tab you’ll find our Login Details section.
- Head to the Login Details page and select the option to Edit your password.
- You’ll be asked to provide your current password and then enter your new one.
- Hit Update password to complete the process.