- Why has WorldFirst closed?
- What do I need to do?
- What will happen to my existing forward contracts or market orders?
WorldFirst has closed its support for private customers.
Here at Xe, we're open for personal transfers and we're delighted to help you send money internationally.
Why has WorldFirst closed?
WorldFirst decided to focus on its business services and has discontinued its private customer service.
What do I need to do?
You can continue to make transfers on your WorldFirst account until your closure date. This specific date was emailed to you in February, 2021. Please ensure you withdraw any remaining balance from your account before it closes.
Your regular transfers with WorldFirst will stop after your account closes, but you'll need to stop any standing orders or repeat payments to WorldFirst. Click here to see how to set up a new regular transfer with Xe.
If you wish to retain any transaction or statement information from WorldFirst, you should download these as soon as possible.
What will happen to my existing forward contracts or market orders?
A WorldFirst forward contract will not extend beyond the closure date of your private customer account.
Market order(s) will be valid up until the closure date. WorldFirst will cancel any outstanding orders beyond that date.
Don’t worry though as we offer both of these products, making your transition from WorldFirst to Xe a seamless process. Click here to find out more information about our market orders, or read more about our forward contracts here.