Making a complaint

We’re sorry to hear you’d like to make a complaint.  You can do so by contacting Xe Customer Service. 

There are several ways to contact Xe Customer Service: 

Call: 1-844-640-7190 

Email: transfers.na@xe.com  

Write: 

HiFX Canada Inc. dba XE 
Attention, Manager, Customer Service Department 
1145 Nicholson Road, Unit 200 
Newmarket, Ontario 
Canada L3Y 9C3